Shipping Policy

At EkpeDigitCo LLC, we are committed to delivering your orders to you as quickly as possible anywhere in the world. Please read our shipping policy carefully below.

1. Delivery areas
We ship throughout Europe, the United States, and internationally. If your country is not listed as a delivery area during checkout, please contact us at: etchriekpe.coms@gmail.com .

2. Processing times

• Orders are processed within 1 to 3 business days after payment validation.

• You will receive a confirmation email with a tracking number as soon as your package is shipped.

3. Estimated delivery times

• Europe: 7 to 15 working days*

• United States: 7 to 15 business days*

• International: 10 to 20 working days*

(* Indicative delivery times, excluding possible customs duties, holiday periods or exceptional circumstances.)

4. Delivery costs

• Shipping costs are calculated based on weight, destination, and delivery method chosen and are displayed during checkout.

• Free delivery from a certain purchase amount, depending on current promotions (information visible at the time of payment).

5. Taxes, duties and customs

• Orders may be subject to customs fees or import taxes depending on the legislation of the country of delivery.

• These costs are the responsibility of the customer and cannot be anticipated by EkpeDigitCo LLC.

6. Tracking and receiving packages

• All orders are shipped with a tracking number provided by email.

• If you notice a damaged package upon receipt, notify the carrier and contact us immediately.

7. Disputes, Loss or Delay

• In case of delay, loss or incorrect address, contact our customer service who will take the necessary steps with the carrier.

• We will offer a quick solution: return, credit or refund, depending on the situation.

Contact
For any questions about your order or delivery, our customer service is available at: etchriekpe.coms@gmail.com or at +1 (307) 485 1465.

Last updated: 04/10/2025