— Accessibility Statement

Our commitment to accessibility

Last updated: May 2026

tryNaruraluxe (operated by EkpeDigitCo LLC) is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our website at trynaruraluxe.com.

1. Conformance status

Our website strives to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

We also work to comply with relevant accessibility laws and regulations, including:

• The Americans with Disabilities Act (ADA) in the United States.
• The European Accessibility Act (EAA) in the European Union (effective June 2025).
• The UK Equality Act 2010 in the United Kingdom.
• Canadian and other applicable provincial / state regulations.

2. Accessibility features

We have implemented the following accessibility features:

• Keyboard navigation: all interactive elements (links, buttons, form fields) are accessible via keyboard alone.
• Screen reader support: the site is built to be compatible with common screen readers (NVDA, JAWS, VoiceOver, TalkBack).
• Alternative text: all meaningful images include descriptive alt text.
• Color contrast: text and interactive elements meet or exceed WCAG AA contrast ratios.
• Resizable text: text can be resized up to 200% in modern browsers without loss of functionality.
• Clear language: we write in plain, accessible English and use clear hierarchical headings.
• Form labels: all form fields have associated labels.
• Responsive design: the site adapts to mobile, tablet, and desktop screen sizes.

3. Known limitations

Despite our best efforts, some content may not yet be fully accessible. Areas we are actively working to improve:

• Video content: not all product videos currently have captions or transcripts. We are adding these progressively.
• Third-party content: we cannot fully control accessibility of embedded third-party widgets (e.g., review apps, chat tools). We choose vendors that prioritize accessibility.
• Older blog content: legacy content may not meet current accessibility standards. We are reviewing and updating progressively.

4. Alternative ways to access our service

If you experience any difficulty accessing our website, our team is ready to assist you through alternative channels:

• Email: support@trynaruraluxe.com
• Phone: +1 (307) 485-1465 (Monday-Friday, 9 AM - 6 PM Mountain Time)

We can take orders by phone, send product information in alternative formats (large print, plain text), or assist you with any specific accessibility need.

5. Feedback and complaints

We welcome your feedback. If you encounter an accessibility barrier on our website or want to report an accessibility issue, please contact us:

Please describe:

• The page URL where you encountered the issue.
• The nature of the issue (e.g., not navigable by keyboard, image without alt text, low color contrast).
• The browser, operating system, and assistive technology you are using.

We aim to respond to all accessibility feedback within 5 business days and to resolve confirmed issues within a reasonable timeframe.

6. Continuous improvement

Accessibility is an ongoing effort. We:

• Review our site regularly for accessibility issues.
• Train our team on accessibility best practices.
• Choose technology partners that prioritize accessibility.
• Update this statement as we make improvements or identify new gaps.